Laptop Repair Service

Which brands of laptop do you repair?

We repair all brands of laptops including customised, older, lesser known and modified laptops, and big brands.

Do you solve problems that are not hardware related?

Yes, we can solve most problems for you. It is rare that we don't find a solution. We even pride ourselves on solving the obscure laptop problems that others don't want to, or can't, tackle.

Upfront Quote

We are upfront about all pricing. fill in the form and we will give you a quote upfront (with certain problems we find that parts may not need replacing so the end price may be lower - this can only be determined when we examine the unit).

How the price is determined?

We have maximum labour fee of 2 hours (worked out in 15 minute increments) to which we add the cost of the parts required. You will be quoted up front for the exact cost so you can make a determination.

Laptop parts differ considerably. There is also the issue of availability (not all laptop parts are common or in stock all the time). Whether you would like other services performed on your laptop also helps determine the price. Our price is all inclusive so there are no hidden fees.

We can pick up your laptop from you and drop it back

Where ever you are in Sydney metro we can come to you and pick up your laptop and take it to our laptop repair centre to solve the problem. Our team of laptop repair specialists will assess the problem, put their heads together and implement a solution. Our laptop repair technicians have years of experience in electrical, laptop and computer repair.

This service is an additional cost each way and will be included in your quote if requested.

Can you do laptop repair on site in my home or business?

In some instances this can be done, but it really depends on the problem. Some things can take several hours to fix and having our technician on site could end up being very costly. Our on site service has a minimum cost of 1.5 hours. In most cases it is better to have us pick it up and return it to you.

How long will it take?

This is determined by several factors. If we have the parts to fix your laptop in stock, if our suppliers have the laptop parts in stock and how quickly we can get the laptop from you. Usually if we have the parts in stock it can be done the same day or within 24 hours. Otherwise it sometimes will take 1-3 business days. In cases where the laptop part is not available we will call you when it is available and then pick up your laptop.

Do you offer a Warranty?

All labour and parts we use carry a 12 month warranty unless specified otherwise. In cases where a very old laptop needs replacement components and only refurbished parts are available we offer a 3 months warranty. We will always tell you what type of parts are being used and return the faulty parts to you if you request.

Warranty Claim Assistance

If your laptop is still under warranty and the problem is not classed as physical damage we can assist you to Get It Fixed under warranty. This can sometimes be troublesome as you need to send things back and forth, phone manufacturer customer service, be at home for couriers and such, or even have to take it to a repair centre. We take the hassle out of all of this for you. We will find the problem and streamline the repair process with the manufacturer. We do all the calling and the running around, we will even source your receipt from the retailer if need be. We cannot guarantee the manufacturer will repair it as they will assess the machine under their own guidelines, but we understand the guidelines and will be able to make an educated assessment of your circumstances. We will go through your options with you.

Guarantee

If we are unable to solve your problem we don't charge you at all. All workmanship and new parts are covered by a 12 month warranty.

Fill in the form as best you can and we will contact you with the most economical quote for your laptop repair. Alternatively give us a call on 02 9967-5306.