Precautions and Adjustments to Business Activity During COVID-19 pandemic

Symptomatic & Isolation Customers

If you are sick with a cold, flu or are symptomatic of a respiratory problem please inform us before any delivery, pickup or arrival at our office. If you are under self-isolation after returning from overseas please make us aware of this prior to our arrival.

Social Distancing

With new social distancing requirements only 1 person may enter our office at any time due to space. Please do not come in pairs or groups. It is also preferable that you make an appointment.

Sterilisation

Coronavirus survives on plastic surfaces for up to 3 days. So in light of this, all equipment brought in for repair will be sterilised before and after any repair or assessment. This is to protect you and ourselves. A fee of $5 applies on all repairs and assessment to cover the cost of this procedure.

Opening Times

Our opening times will remain unchanged until we are advised otherwise by the government. Please make an appointment prior to arrival, or to secure a remote support time slot.

Pick-Up & Return

All pick-ups and returns within 5km of our Northbridge office are free of charge.

Artarmon
Cammeray
Castle Cove
Castlecrag
Chatswood
Cremorne
Crows Nest
Greenwich
Kirribilli
Kurraba Point
Lavender Bay
Middle Cove
Naremburn
Neutral Bay
North Sydney
Northbridge
Northwood
Roseville
St Leonards
Waverton
Willoughby
Wollstonecraft

Outside of this zone a fee of $40 applies (includes pickup and return).

All pickups and returns will be no-contact. Your equipment will be picked up and returns left in an agreed location on your property. All payments will be by credit card, paypal, direct bank deposit prior to delivery.

Remote Support

Remote Support requires booking an appointment in advance. Appointments are for 30 minutes at designated times with a minimum fee of $50.

Please use the form to contact us and explain the problem you are having and we will get back to you as soon as possible, or you can call (02) 9967 5306.

We appreciate and thank you for your understanding during this time of upheaval.
Gareth Q Barrett
Managing Director / Lead Problem Solver
Get It Fixed Australia Pty Ltd